Returns & Size swops
Returns & Size swops
You are welcome to send your item(s) back to us using the below procedure
- Please send it to:
FLEXIBLE FASHION
PostNet Knysna
Knysna Mall
Shop Z 05 – 01.
39 – 41 Main Street
Knysna
6571
079 542 3418
- Send your copy of waybill to us via WhatsApp or email
- Please specify on WhatsApp what you would like to exchange it for
- Once we have received your parcel, it will go through inspection
- If cleared, the return will be processed and you will receive a confirmation email
- Any outstanding payments will need to completed before we can release your order
Please note the following:
- SALE items are not refundable/exchangeable
- Items without their original tags attached will not be accepted
- Items that have been worn will not be accepted
- Items that have dirt marks on will not be accepted
- Any damaged items will not be accepted
All items that are rejected on inspection can be returned to sender at own cost
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