Returns & Size swops

If you received an order with a defect, please contact us

Returns & Size swops

You are welcome to send your item(s) back to us using the below procedure

 

  1. Please send it to:

 

FLEXIBLE FASHION

PostNet Plattner Boulevard

1 York St

George South

George

6529

‪079 542 3418

 

  1. Send your copy of waybill to us via WhatsApp or email
  2. Please specify on WhatsApp what you would like to exchange it for 
  3. Once we have received your parcel, it will go through inspection
  4. If cleared, the return will be processed and you will receive a confirmation email
  5. If not exchanged for a different item, a gift voucher will be issued
  6. Any outstanding payments will need to be completed before we can release your order

Please note the following:

  • SALE items are not refundable/exchangeable
  • Items without their original tags attached will not be accepted
  • Items that have been worn will not be accepted
  • Items that have dirt marks on will not be accepted
  • Any damaged items will not be accepted
  • All courier fees are payable by the customer

 

All items that are rejected on inspection can be returned to sender at own cost

★★★★★
★★★★★
★★★★★
★★★★★